Frequently Asked Questions
Everything you need to know about shopping with Mississauga Hardware Centre.
What are your standard shipping times and costs?
We offer standard shipping across Canada with delivery typically occurring within 3-7 business days. Shipping costs are calculated at checkout based on the weight and dimensions of your hardware items.
Can I pick up my order in-store?
Yes, we offer a free 'In-Store Pickup' option at our Mississauga location. Most orders are ready for collection within 2-4 hours during regular business hours.
What is your return policy for tools and hardware?
Unused items in their original packaging can be returned within 30 days of purchase. Please note that power tools must be in brand-new condition to qualify for a full refund.
Do you offer bulk discounts for contractors?
We provide competitive pricing for large-scale projects and professional contractors. Please contact our sales team directly for a custom quote on bulk hardware orders.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
All power tools and machinery sold are covered by the original manufacturer's warranty. We can assist you with documentation should you need to file a warranty claim.