Returns & Exchanges

At Mississauga Hardware Centre, we stand behind the quality of our tools and supplies with a straightforward 30-day return policy for unused items in their original packaging. We aim to ensure you have the right equipment for every project with total peace of mind.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original, unopened packaging and includes all manuals and accessories within 30 days of the purchase date.

• 2.
  Gather Documentation

  Locate your original sales receipt or online order confirmation email to serve as your required proof of purchase.

• 3.
  Initiate the Return

  Bring your item to our retail location for an immediate inspection or contact our support team to receive a Return Merchandise Authorization (RMA) for shipped orders.

• 4.
  Receive Refund

  Once the hardware is inspected and approved, your refund will be processed back to your original payment method, typically appearing within 3-5 business days.